Today, the top challenge any IT manager or CIO faces is reducing unwanted costs, achieving more while spending less, managing workload spikes, managing IT spending, and monitoring backlogs effectively. The increasing demand for SAP applications requires businesses to have dedicated and reliable technical help and support.
DenPro is a certified SAP Partner, providing SAP AMS services backed up by a highly-trained and knowledgeable team of SAP consultants.
In addition to ensuring the long-term continuity of business processes, SAP applications provide companies with flexibility. Using this technology, we have helped businesses - small and large - solve their business challenges for more than a decade. Our ITIL processes and cost-effective resource management help businesses grow. Our team helps you stay on top of the latest technology trends to improve your return on investment. Reduced maintenance costs and close monitoring of service level agreements allow us to deliver better service at lower costs.
With our Application Maintenance and Support services, we use a proven methodology that covers application support, as well as technical and functional assistance. We start the process of AMS with corrective maintenance and move on to adaptive, and perfective maintenance. Our services help you enhance application stability, lowers support costs, and reduce the total cost of ownership (TCO) with continuous improvements in the quality of service.
Evaluating to understand the needs and challenges of your business is the first step of our approach. After identifying gaps and needs of the business, we move on to identifying module or functional coverage and other aspects like Project management, KPIs, metrics, etc.
In the second step, we need to establish a model for engagement and an organization for the project. Organize ITIL-based business processes to manage incidents, requests, changes, metrics, measures, etc.
Analyzing existing documentation is the first step toward transition. Learning from the incumbent team is the next step. Reverse knowledge transfer is the third step. Updating system landscape documents is the last step.
The AMS Services that we provide meet SLAs for response and resolution in more than 99% of cases. We provide high system availability, well-managed requests, and stakeholder satisfaction.
We provide guaranteed support in continuous process improvements. Get a high return on investment with our development and enhancement support. We use systems to offer improved business controls and decisions.
Our AMS framework simplifies application maintenance, optimizes costs, and ensures seamless integration between IT infrastructure and your applications. By implementing best practices, we provide business solutions and assist organizations in adopting them.
We offer a variety of services to align with the need of your business. Our SAP AMS services are delivered on a "global delivery model", using both onsite and offshore resources as the project demands. The Technical Services we use are designed to assist our clients with smart and efficient ways to extend and optimize their ERP systems, thereby generating more value from their application portfolio.
Our SAP Application Management services are one of the best in India and are inclusive of the latest technologies and round-the-clock support.
Optimizing resources and costs with robust ITIL processes. Monitoring and optimizing landscapes at all times. Our security practices are aligned with SAP's GRC standards, and we offer SAP's best security practices.
Take advantage of AMS for any particular operation, such as managing databases, monitoring transport, or monitoring BASIS activities. Enhance your SAP team with Skill Augmentation or outsource it completely. A certified SAP partner can provide demand leveling and other capabilities that only an SAP partner can offer.
You can support both routine business and projects such as upgrading or implementing modules. To ensure alignment with SAP product roadmap and strategy, we offer one-on-one relationships with SAP leaders.